Bellavegas and Ecogra.org Black listed

[DamianDunlap]

I have an account there since March 2005

I deposited there 17 times and cashout 3 times , two of the cashouts were big. I have been playing there for about 3 month from opening the account.

One of them was more than a 1000 and processed with no problem then I made a much bigger one 13,137 GBP and they paid only my deposits back(around 3000) . They claim I am 19 years old, and although their casino accept player of 18 or above they have an additional term that if the country you are coming from allow 21 or more then the country law is the valid one.


I explained them that they could ban me long ago if they wish and also microgaming casinos has an automatic setting that once you are not in legal age it won't let you register but they do not pay.

I was surprise that this excuse convinced Bryan Bailey and also ecogra


All my explanations to ecogra and Bryan did not help here are some emails to show the case


Hi A,

Sorry, I thought I had responded to you. You're probably way out of luck here. It's the jurisdiction where you are residing in, not where the servers are. It's always been this way for any casino. This is why they have the statement "The casino is limited to individuals of legal age of majority in their jurisdiction (the "Player")" You can find this statement at most any casino and I've never heard of a complaint that referred to where the gaming servers are. If it were applicable to where the servers are, then there wouldn't be a need for statements like this. They would also be breaching local laws as well. Let's say that where the server is, 18 is the age of majority for gambling. But if you are a nineteen-year-old gambling in a state or country that requires you to be 21 - you're breaking the law regardless where the servers are. It's the act of gambling, not the transfer of electrons and images.

Hope this makes sense, but I think you're out of luck.

You said you contacted the casino earlier and told them you were only 20? Please send me a copy of this email. Thanks!@

Sincerely,

Bryan


Dear A



I have investigated your query with the casino and have found that the reason you have not been paid your full cash-in amounts is that the casino has determined that you have not reached the legal age to gamble in your jurisdiction, Las Vegas. As such the casino has followed their Terms and Conditions and voided all play on your account and refunded your deposits.



Both eCOGRA and the Casino are committed to Responsible Gaming and take the issue of under-age gambling very seriously. eCOGRA requires players to be of legal gambling age in their home jurisdictions . The casino’s Terms and Conditions reflect this and I have copied the relevant sections of this for you;



2. Limitations


The casino is limited to individuals of legal age of majority in their jurisdiction (the "Player"). You cannot play under any circumstances if you are not at least eighteen years of age, however, should the legal age of majority in your jurisdiction be older than eighteen - you shall abide by those restrictions. Participation in the activities and games (the "Game") of this casino are open only to residents of those jurisdictions where such participation is legal.



The Player understands that the Game is for entertainment value only. The Player understands and acknowledges that no purchase is necessary or required to play the Game. If a Player wishes to play without betting money, he/she may do so.



Employees of Belle Vegas Casino, its licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of the immediate families of each are not eligible to participate in the Game.



Any and all play by any ineligible person shall be voided, including any winnings accruing to any ineligible person.



3. Participation


Participation at this online casino is at the sole option, discretion and risk of the Player. In particular, determination of the legality of real money casino play is the Player's sole responsibility. By placing real wagers, the Player warrants that he/she is legally able to do so within his/her jurisdiction and that he/she accepts that Belle Vegas Casino is unable to provide any warranties as to the legality or validity of their participation in real money play.



Please be aware that it would be irresponsible for either the casino or eCOGRA to condone under-age gambling in any form once the players legal age has been determined.



If you have any questions regarding the contents of this email, please feel to contact me.



Kind Regards,

Tex Ree

Source


Read the reason why. Radio report to follow in 24 hours