Bellavegas and Ecogra.org Black listed
[INDENT][QUOTE] I have an account there since March 2005
I deposited there 17 times and cashout 3 times , two of the cashouts were big. I have been playing there for about 3 month from opening the account.
One of them was more than a 1000 and processed with no problem then I made a much bigger one 13,137 GBP and they paid only my deposits back(around 3000) . They claim I am 19 years old, and although their casino accept player of 18 or above they have an additional term that if the country you are coming from allow 21 or more then the country law is the valid one.
I explained them that they could ban me long ago if they wish and also microgaming casinos has an automatic setting that once you are not in legal age it won't let you register but they do not pay.
I was surprise that this excuse convinced Bryan Bailey and also ecogra
All my explanations to ecogra and Bryan did not help here are some emails to show the case
Hi A,
Sorry, I thought I had responded to you. You're probably way out of luck here. It's the jurisdiction where you are residing in, not where the servers are. It's always been this way for any casino. This is why they have the statement "The casino is limited to individuals of legal age of majority in their jurisdiction (the "Player")" You can find this statement at most any casino and I've never heard of a complaint that referred to where the gaming servers are. If it were applicable to where the servers are, then there wouldn't be a need for statements like this. They would also be breaching local laws as well. Let's say that where the server is, 18 is the age of majority for gambling. But if you are a nineteen-year-old gambling in a state or country that requires you to be 21 - you're breaking the law regardless where the servers are. It's the act of gambling, not the transfer of electrons and images.
Hope this makes sense, but I think you're out of luck.
You said you contacted the casino earlier and told them you were only 20? Please send me a copy of this email. Thanks!@
Sincerely,
Bryan
Dear A
I have investigated your query with the casino and have found that the reason you have not been paid your full cash-in amounts is that the casino has determined that you have not reached the legal age to gamble in your jurisdiction, Las Vegas. As such the casino has followed their Terms and Conditions and voided all play on your account and refunded your deposits.
Both eCOGRA and the Casino are committed to Responsible Gaming and take the issue of under-age gambling very seriously. eCOGRA requires players to be of legal gambling age in their home jurisdictions . The casino
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