Complaining rules....MUST READ!!!

Online Players Union is created by players for players. We welcome your comments, and will use every means at our disposal to mediate and resolve legitimate complaints with any casino, sports-book or poker room we endorse. We have very strict criteria that advertisers must adhere to. Because of this we ask that you follow these simple rules.

1. In order to post a thread you must be an online players union member.

2. In the event you have an issue with a casino we endorse, we ask that you PM or email myself or Damian prior to posting the complaint on this forum. You must give us time to resolve the issue, before you take it to the other union members and ask for a strike.

3. We have all encountered bad casinos. Damian and myself understand the emotional response to someone ripping us off. Take a deep breath, present the facts and be HONEST with your story. If there was a bonus involved then say so. Try to avoid trashing the casino until we have had a chance to look into it.

4. Casinos that are not endorsed by online players union, have no posting restrictions in regards to player/union member complaints. Bear in mind however, if you trash a casino in public, this might hurt your chances of finding mediation and or satisfaction. This is an open forum and we encourage the listing of union busting casinos. You do so at your own risk.

5. Online players union is not responsible for the content or validity of content posted by union members and non-members alike.

6. If it should be determined you are a fraudulent player, it will be open season on your ASS. Not only will your union membership be revoked, you will be reported in our crackhead players section... FOREVER.

[sanosuke]

Loud and clear mate, will think twice before I complain

[russl89]

Originally Posted by russl89

LET ME START BY TELLING YOU MY NAME IS
ERIK R KENO.I PRESIGNED UP FOR G2G'S 25 DOLLAR BONUS I THEN WAS CONTACTED WHEN OPENED SO I REGISTERED AND FIRST WAS GIVEN THE 20 DOLLARS THAT WAS PUT INTO MY FREE MONEY ACCOUNT SOMETIME LATER I WAS CREDITED THE 5 DOLLAR PART OF THE BONUS THAT WAS PUT INTO MY REAL MONEY ACCOUNT.I PLAYED ON THE 5 DOLLAR REAL MONEY CHIP FOR AWHILE UNTIL ALL OF THE 20 DOLLARS FREE MONEY WAS IN MY REAL ACCOUNT AND THEN CHA-CHING I HIT A JACKPOT FOR LIKE 4000.OO DOLLARS THEN AGAIN I HIT ANOTHER BIG ONE SO TO MAKE A LONG STORY SHORT I WON APPROXIMATELY EIGHT THOUSAND EIGHT HUNDRED DOLLARS ALL ON SLOTS IN THE CASINO.IMMEDIATELY I CONTACTED LIVE SUPPORT AND ASKED THE TERMS CONDITIONS AND IF I WOULD BE ABLE TO CASH OUT THE MONEY HE CONTACTED THE DEPARTMENT IN CHARGE AND WHEN HE CAME BACK TOLD ME CONGRATS AND YES I COULD CASH OUT THE MONEY 2000.00 DOLLARS AT A TIME.SO I DID A WITHDRAWL FOR 2000.00 DOLLARS VIA CHECK 7-15 DAYS OR SOMETHING. TWO DAYS LATER AFTER PLAYING ON MY OTHER PART OF THE MONEY STILL IN MY ACCOUNT I LOGGED OUT HOUR OR 2 LATER WENT TO LOG BACK IN AND SAID ACCOUNT SET TO INACTIVE ALL MY G2G ACCOUNT WERE INACTIVE SUPPORT TOLD ME I SHOULD BE EXPECTING MY CHECK AND THAT THEY HAD NO CONTROL OVER ACTIVATING ACCOUNT ECT.. AND THAT THAT DEPARTMENT WOULD EMAIL ME OR CONTACT ME SHORTLY ABOUT MY ACCOUNT AND MONEY BUT FOR SURE EVERYTHING OK THAT THIS WAS NORMAL. WELL THAT WAS ABOUT 45 DAYS AGO AND IVE LITTERALY TALKED TO REGULAR SUPPORT WELL OVER 30 TIMES AND KEEP GETTING TOLD THE SAME THING THERE GOING TO CONTACT ME VERY SOON WITHIN 24 HOURS AND THAT EVERYTHING IS OK AND I SHOULD BE GETTING MY FIRST WITHDRAWL ANYTIME.45 DAYS LATER MY G2G ACCOUNTS ARE ALL STILL SET TO INACTIVE OR DIABLED WHEN I TRY TO LOG IN IVE HAVE NOT RECEIVED NO CHECK NOT 1 PHONE CALL FROM ANY SUPPORT OR SECURITY DEPARTMENT OR WHOEVER IS SUPPOSED TO CONTACT ME NOT ONCE NOTHING NOT EVEN A EMAIL
I AM SO FRUSTERATED BEYOND BELIEF I AM VERY SORRY ABOUT HOW LONG THIS IS BUT I DID NOT KNOW ANY OTHER WAY TO EXPLAIN THIS I FEEL LIKE I AM BEING IGNORED ON PURPOUSE I AM BEGGING YOU PLEASE OH PLEASE CAN YOU HELP ME OUT WITH THIS SITTUATION

MY G2G CASINO AND POKER LOG IN ID IS: scrilla444
MY G2G FORUM ID IS: russl89
MY EMAIL IS: ryankeno@comcast.net
MY TELEPHONE NUMBER IS: 503-674-7724

MY NAME IS: ERIK R KENO
& ADDRESS : 23900 SE STARK ST APT-B109

[russl89]

Hello,
THIS IS FROM G2GSUPPORT

Your account was frozen due to investigation of suspicious play as you are a $5.00 compt player. In this case you cant cash out thousands of dollars. Your winning % in the casino is 370%. Which we are still looking into this as it could have been a glitch. Many people have deposited $200.00 and more and played in our casino and left even. In your case you havent even made a deposit on G2G and our trying to cash out money. We are still looking into this, however with a $5 comp to try the site you cant cash this out without more play or making a deposit, it makes no sense to us still how you have a winning % of 370 and everyone else is around 94%.

thanks MY EMAIL IS ryankeno@comcast.net

my log in id for the poker and casino is: scrilla444
G2G

[bartongrl1]

Your post has been forwarded to a person who possibly be able to help you.

[russl89]

I APPRECIATE YOU TAKING TIME TO READ MY POST AND FOR GIVING ME SOME HOPE

THANKS ERIK
PLAYER UNION ID IS: russl89

[bartongrl1]

You are quite welcome.