BingoVega issue finalized

[Sissy]

Thanks Damien for the invitation to post our findings on the BingoVega CasinoVega issue.
And special thanks for your help in our research.
Personal information of player is blocked for her protection.

http://www.bingoplayersunion.com/viewtopic.php?t=975

Date: 1/14/2007 22:49:18 -0500
From: "Richard" <admin>
Reply-to: admin@bingoplayersunion.com
To: Vega Floorman <floormanager>
CC: "XXXXXXXX" <xxxxxxx>
Subject: Re: Mrs XXXXXX decision All headers
Hi Mike:

We have made a determination, in this issue and our results are listed
below!

First of all the rules for BingoVega state: Quote:
“By registering
and playing at Bingo Vega a member HAS agreed to the rules posted at
the site. Failure to agree and/or follow such rules shall result in
disqualification” and go on to say:
Quote:
Players are to register only one account. Registration information must be the same
as the credit card billing information. If management discovers
duplicate accounts for the same person, the less active account will
be closed. If any information not accessible to the player requires
modification (i.e. credit card information), players should contact
Support via the Help Desk in the Player's Area. It is disadvantageous
to the player to have more than one account since the ability to earn
comps will be diluted. There is no mention of any adverse effects this would have on a cashout!
These rules are posted here: Online Bingo Information - Find Bingo Games Rules And Regulations
Now when you go to CasinoVega.com the rules are slightly different!
Quote:
” Multiple Accounts:
Players must request Management approval before opening an additional
account or playing from the same IP or household. This includes spouse
accounts, other family members or friends. Individual Account
information must match the Individual funding source information.
Multiple accounts from one IP or household without management approval
may result in forfeit of all winnings and all player accounts closed.
Transfers are not allowed between accounts within a household or IP
while a cashout is pending.”


Same Owners, different site, yet the rules here are modified!

The evidence shows dhgames opened an account at CasinoVega on
11/11/2006: Inspection of this account show a deposit of $75 and a
balance of $800. The Reconcile Records is extensive and shows the
complete record of dhgames meeting the required 20 X wagering
requirement. This account has been disabled!

The Evidence also shows a second account, that CasinoVega claims
dhgames opened earlier under the Alias “my games“, this account states
it was opened 11/09/06. The registration info is similar to the
dhgames account except for the ip and email address! A check of the
email shows that email is not existing! Since we were allowed access
to this account we reviewed it completely! There was absolutely no
activity whatsoever in that account. This indicates, that although it
existed, it was never used! So one can’t say it was a multiple account
for the purpose of bonus abuse. The fact that this account was created
less than 48 hours before the other account was created and deposited
into is suspicious! Also! While the account with the funds has been
disabled, this account remains open!

It has been our experience that:
Normally when someone tries free money and loses it....they create a
second account to play more free money and use false info; They
usually don’t create the 1st account with false info and then open a
second to deposit 75.00.

Although CasinoVega contends this second account was created by
dhgames, We don’t believe this to be true. In view of the fact that
many complaints have been posted in many forums about CasinoVega
denying wins and closing accounts we find no wrongdoing by dhgames and
ask that CasinoVega honor her request for a payout!

CasinoVega also needs to consider, that failure to pay this player,
will result in BPU placing them on our Blacklist and will join with
other forums in campaigning against CasinoVega/BingoVega.

As far as BPU is concerned, this closes this issue, and there is no
further need for discussion! We hope CasinoVega does the right thing
and gives this player the $800 she rightfully won and is entitled too.

We do need to post our findings in our forum, but will hold off for a
reasonable amount of time, awaiting your reply. Thank you for all your
efforts in resolving this issue,

Richard
Admin

We appreciate the use of your forum to further enlighten players of how Mike the Floorman at Bingo Vega treats his winners.

Sissy
Admin
BingoPlayersUnion

[bartongrl1]

Thank you for the update on this issue.

[Cyalater8]

I have been away, when this was posted and have to update it! Seems the only outcome Mike wanted to see was one in his favor! Here is his reply to our decision and now we are dealing with one of his SCHILLS. Boy does the truth hurt or what?

Date: 1/17/2007 15:44:45 -0500
From: Vega Floorman <floormanager>
To: admin@bingoplayersunion.com
Subject: Re: Mrs. ********* decision

Hello Richard!
Let me first start by saying WHAT A JOKE YOU ARE!!
I am not paying Mrs ********* as I have outlined in full detail our
findings! I have also found allot more to support my investigation but
do not feel your organization deserves this info! What a JOKE you are!

I will be also heading to the ICE and CAP conventions next week in
London, this will be an opportunity for me to broadcast what a JOKE
your site is!! Beleive me I will!! After speaking to fellow operators,
it is well known Mrs ***** has tried this act before, we have no
room for this player any where on our properties. Also well known the
kind of site you are running!! I actually thought when I spoke to you
that you were a stand up person and we could get through this! After
seeing correspondence between you and Mrs *********, all you are
interested in is threats and trash talking people you are JEALOUS of!!

You are a joke, if I was a moderator or you were representing yourself
as reasonable player moderator, I would be embarrassed to be involved in
the same sentence as you! So you can take this email and do what you
want with it!! Your findings are FALSE and YOU KNOW it! You are not in
this for the best interest of the player. It is too bad because you
could do some good things with what you have!!

It is pretty bad when you have this reputation through out the net! If
you had half a brain you would have realized your potential!

Regards

Mike

Of course I just had to reply!

Date: 1/17/2007 20:13:35 -0500
From: "Richard" <admin>
Reply-to: admin@bingoplayersunion.com
To: Vega Floorman <floormanager>
Subject: Re: Mrs. ******** decision


Mike
Well if Cap greets you with open arms, that organization needs to
clean house! It's not just my forum that knows you run corrupt Sites,
there is quite a list of respected forums that contain player
complaints. You will go to any means to get out of paying a winner,
even falsifying accounts!

I knew you would come back and say you have more proof, you are a
master at delaying and try and have the issue drag on and on. You are
a master at mind games and enjoy putting your spin to hide the truth!
You go ahead and broadcast what a joke we are, this effort will only
be your undoing in the end, some of the honest Affiliates, will check
you out and the truth about your crooked antics will be out there for
all to view.

Your emails suggest it's just me, who thinks you are corrupt! Might I
remind you that we are a team of 6 here and all agree with our
findings. No one person is picking on you; I am only the spokesperson
on this player issue.

BPU works with Honest sites and even some rogue ones like yours. We
gave you every chance to come clean and show players, maybe you are
not so bad! You blew it and will get what you deserve! This is a
Player Site, therefore the Affiliates have no power over us!

Enjoy your Conference, perhaps you might get some hints on how to
become an honest site.

Richard
admin

BPU is happy to join and support OPU in it’s effort to expose this Corrupt Operator!