In Jan 2009 I wanted to withdraw my winnings and I'm still waiting for my money!
Here is the complete story about my "business relation" with PlentyJackpots and RTG/CDS:
12 Jan 2009: I depositted USD 100 and received an USD 500 bonus from them. At this time the playthru-requirement was 15x (deposit+bonus) which is USD 9,000.
I played some time and after making a playthrough of USD 10,600 I requested a payout of USD 5,000.
14 Feb 2009: email to firstname.lastname@example.org
26 Feb 2009: withdrawel was denied (without any notice), so I rerequested it
16 Mar 2009: Discussion with online-support: they told me that I have to send the faxback-form (although I already had)
14 May 2009: Discussion with online-support: I shall cancel and rerequest the withdrawel due to some software problems
13 Jun 2009: Discussion with online-support: Now suddenly the playthrough-requirements raised to 45x(deposit+bonus)
16 Jun 2009: Luckily after playing to reach the new requirement I still had USD 4,500.
15 Aug 2009: Discussion with online-support: Now the playthrough-requirements again raised to 90x(deposit+bonus)
04 Sep 2009: Again I was lucky and still had USD 3,000 so I again requested a withdrawel.
20 Sep 2009: request was denied. After checking with online-support they again asked me to send the faxback form.
08 Dec 2009: request was denied. After checking with online-support they again asked me to send the faxback form.
Up from this date I repeatedly discussed with online-chat and always heart the same lies about new payout systems, high amount of withdrawels and other stuff.
10 Jun 2010: I again had to rerequest the withdrawel due to a "new payout system"
19 Jun 2010: first contact with CDS
25 Aug 2010: They again wanted me to send the faxback-form
02 Sep 2010: They again wanted me to send the faxback-form
All in all I already had 84 discussions with online chat and of course have not seen any cent from those fraudsters.
My experiences with CDS:
This is more or less a fake. They only can do something when there are problems regarding playthru requirements or sth like that. If an operator simply don't pay they can't do anything.
Victor/CDS 23 Aug:
"We cannot but continue to press the casino for the release of your funds. Unfortunately, this is the extent of our mandate. We hope that the continued and persistant effort will come to fruition eventually."
"In response to your question about contacting RTG directly, this is not a possibility. CDS is the third party dispute resolution system and the only channel available for these matters. As we have stated before, we continue to press for a resolution of these withdrawals. The Operator did indicate they are working out a way to get you the funds which should be ready very soon."
They cannot do anything against fraudulent casino operators. They only can frindly ask them to pay out but nothing more.
My opinion about RTG:
As RTG offers only this CDS to report fraud it seems that they also don't care about criminal licensees.