There are two threads about them on the CAP forum(
www.casinoaffiliateprograms.com )
I would like to talk to them about it myself. I have been trying to find a way to contact them for going on a year. Very bad form, and not at all trustworthy. No withdrawal button and no contact opportunity, what kind of business is that?
I am afraid that mediation is out of the question as long as there is not a contact possibility for EVERYONE who does business with them. It's an easy fix, I can install a contact function within ten minutes.
As far as the player goes, she did not sign up under GamesandCasino, so I referred her to Casinomeister. Had she been one of us, I would have signed up as a player to gain access to contact and taken care of it.